Assistant Manager

Job Description

Cedar Band Travel Plaza is looking for an Assistant Manager to oversee inventory control, staff management, and customer service operations. The Assistant Manager plays a vital role in ensuring outstanding customer service, maintaining productivity, and upholding company policies and standards.

Responsibilities

• Manage inventory for all store products and services.
• Coordinate and oversee daily workflow of staff members.
• Assist in hiring and training entry-level positions.
• Ensure exceptional customer service and address inquiries and complaints.
• Maintain merchandise displays, housekeeping, and pricing standards.
• Process sales transactions accurately and oversee POS register operations.
• Prepare reports on customer inquiries, complaints, and feedback.
• Collaborate with management to analyze inventory and product performance.
• Address conflicts and resolve complaints effectively.

Requirements

• High school diploma or equivalent required.
• 2+ years of experience in customer service as an Assistant Manager.
• Proficient with the G-site POS system.
• Strong organizational and multitasking skills.
• Excellent communication and problem-solving abilities.
• Valid Driver's License and ability to pass a background check.

Work Environment

This role operates in a fast-paced retail environment with standard store equipment. The position involves physical demands such as standing, lifting, and operating store equipment.

Compensation

Salary: $40,000 - $45,000 annually.