Chanticleer Inn Guest Service Specialist (Part-Time)

  • See Rock City Inc
  • Lookout Mountain, GA
  • time-alarm-solid 03-01-2024

Job Description

The Chanticleer Inn Guest Service Specialist position at See Rock City Inc offers a unique opportunity to contribute to a boutique lodging experience atop historic Lookout Mountain. As a Guest Service Specialist, you will be responsible for delivering outstanding service to guests and supporting the daily operations of the main guest house.

Responsibilities

  • Deliver excellent guest service in line with the organization's mission and values.
  • Interact with guests on-site, by phone, and via email to provide assistance and information.
  • Process transactions, oversee cash-handling procedures, and maintain the main guest house.
  • Ensure the cleanliness and safety of the property, including the pool and recreational areas.
  • Facilitate guest check-ins/check-outs and enforce company policies.

Requirements

  • Must be at least 18 years old.
  • Previous experience in lodging, hospitality, or related field preferred.
  • Ability to communicate effectively and work in a team environment.
  • Flexible schedule to work nights, weekends, holidays, and special events.
  • Physical ability to lift/move up to 40 pounds and perform various tasks.

Compensation

$13.90 - $13.95 per hour