Community Relations Director

Job Description

Quail Park, a leading memory care facility in West Seattle, is currently looking for a talented Community Relations Director to join our team. As the Sales and Marketing Director, you will play a crucial role in representing our community to both prospective residents and referral sources. This position involves managing all internal and external marketing functions to maintain a positive reputation and exceed occupancy goals.

Minimum Eligibility Requirements

• Bachelor’s degree in a related field preferred or equivalent experience.
• Previous marketing experience in a senior housing setting preferred.
• Knowledge of basic sales and marketing principles and practices.
• Proficiency in computer skills including Word, Excel, and/or sales & marketing software.
• Strong written, verbal, and interpersonal communication skills.

Essential Functions

Marketing

• Conduct competitive market analysis and provide reports to senior management.
• Develop and implement marketing plans and community outreach programs.
• Responsible for community media advertising and maintaining marketing collateral.

Sales Management

• Achieve or exceed budgeted census goals.
• Maintain accurate records of inquiries, tours, and contacts.
• Prepare and submit reports as required.
• Manage the entire sales process from prospecting to move-ins.

Leadership/Management

• Provide training on customer service and marketing skills.
• Maintain department within budgetary guidelines.
• Assist in other management duties as assigned.

Working Conditions

• Full-time position with occasional evenings and weekend rotations.
• Local travel required for networking and marketing events.

Benefits

• Generous Paid Time Off.
• Health and dental insurance for full-time employees.
• Retirement benefits, education assistance, and more.
• Competitive salary range of $82,000 to $87,000 annually plus incentives/commissions.