- San Luis Valley Behavioral Health
- Alamosa, CO
- 03-07-2024
Job Description
We are looking to hire a dedicated Customer Service Representative to join our team at San Luis Valley Behavioral Health. As a Customer Service Representative, you will play a crucial role in providing exceptional service to our clients, clinical, and administrative staff. This position requires a commitment of 30 or more hours per week.
Responsibilities:
- Respond to customer inquiries via phone, email, and chat promptly and professionally.
- Greet clients, check demographic data, distribute paperwork, and coordinate appointments.
- Perform data entry for new clients and verify insurance coverage.
- Handle money transactions, including receiving payments and reconciling cash drawers.
- Conduct vehicle checkouts and fulfill office coverage duties in assigned locations.
- Maintain excellent attendance to ensure the success of the role.
San Luis Valley Behavioral Health is a respected provider of Behavioral Health Services in the region, working closely with various agencies throughout the San Luis Valley. As a non-profit agency, we are dedicated to hope, healing, and recovery. By joining our team, you become a part of a purpose-driven culture that values diversity and individual contributions, making a direct impact on our community.
We offer a comprehensive benefits package to all employees working a minimum of 30 hours per week, including medical, dental, vision coverage, flexible spending accounts, life insurance, disability insurance, 401K with matching funds, and additional benefits like accident and hospital coverage, employee assistance programs, paid holidays, personal days, and more.
Application Deadline: March 17, 2024
Requirements:
- High school diploma or equivalent qualification.
- Exceptional communication skills, both written and verbal.
- Strong problem-solving abilities and adaptability in a fast-paced environment.
- Proficiency in Microsoft Office and other relevant software applications.
- Preferably 1-3 years of experience in customer service or a related field.
Compensation details: $16.5-$22.28 per hour