- Partners Bank
- East Waterboro, ME
- 03-06-2024
Job Description
Customer Service Representative - Waterboro / Req # 1046
Company: Partners Bank
Job Type: Full Time
Location: Waterboro, On-site only
Salary: Competitive
Summary: As a Customer Service Representative at Partners Bank, you will play a crucial role in business development by servicing both new and existing customers through the sale and service of deposit products and related services. This position requires strong relationship selling skills and expertise in product knowledge. You will be responsible for promptly addressing customer inquiries, resolving issues efficiently, and identifying sales opportunities.
Responsibilities
- Proactively engage customers to identify their needs and offer appropriate solutions.
- Recommend and sell deposit products, consumer loans, and other financial services.
- Generate quality referrals for additional products and services.
- Provide exceptional service to customers and support branch sales initiatives.
- Process teller transactions accurately and efficiently.
- Resolve customer problems promptly and effectively.
- Ensure compliance with security, compliance, and operational policies and procedures.
Requirements
- Prior experience in front-line banking or financial services preferred.
- Excellent verbal and written communication skills.
- Strong customer service and sales abilities.
- Organizational and technical proficiency.
- Adaptability and openness to change.
Benefits
Our generous benefits package is available on our website at Partners.Bank/about/careers/