Guest Service Agent

  • Hampton Inn Virginia Beach-Oceanfront North
  • Virginia Beach, VA
  • time-alarm-solid 03-11-2024

Job Description

We are looking for a friendly and professional Guest Service Agent to join the Hampton Inn Virginia Beach-Oceanfront North team. As a Guest Service Agent, you will be the first point of contact for guests, providing exceptional customer service and ensuring a positive experience during their stay.


  • Welcome and check-in guests with a warm and welcoming demeanor.
  • Assist guests with inquiries, requests, and resolving any issues they may have.
  • Handle reservations, payments, and provide information about hotel services and amenities.
  • Maintain a clean and organized front desk area.


  • Previous customer service experience is preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Attention to detail and problem-solving skills.


  • Competitive salary package.
  • Opportunities for career growth and development.
  • Discounted hotel stays for employees.
  • Positive and supportive work environment.