Guest Services - Deckhand

  • Hornblower
  • Cohasset, MA
  • time-alarm-solid 02-22-2024

Job Description

Hornblower is looking for Full and Part Time Deckhands for their South Shore operation in Hingham, MA. As a Deckhand, you will provide exceptional hospitality to guests and coworkers while ensuring the safety and cleanliness of the vessel.

Responsibilities

  • Provide exemplary customer service according to the RESPECT SERVICE SYSTEM.
  • Enforce safety procedures to protect passengers and the vessel.
  • Participate in training and safety drills.
  • Maintain cleanliness and safety of common areas.
  • Assist in maintaining vessel equipment and systems.
  • Handle mooring lines and assist in boarding and disembarking passengers.
  • Be prepared for work on time and perform security patrols while underway.
  • Additional duties as assigned.

Requirements

  • High School Diploma or equivalent.
  • Service-oriented with a positive attitude.
  • Ability to work without sitting for extended periods.
  • Physical capability to lift heavy objects and throw mooring lines.
  • Availability for nights, weekends, and holidays.
  • US Citizen or Permanent Resident per maritime law.
  • CPR/AED Certification a plus.

About Hornblower

Hornblower, part of City Experiences, offers amazing land and water experiences to millions of guests yearly. Join us if you thrive in a collaborative environment that values respect, communication, and creativity.