Licensed Insurance Representative - Onsite

  • Teleperformance USA
  • Port Saint Lucie, FL
  • time-alarm-solid 02-27-2024

Job Title: Licensed Insurance Representative - Onsite

Company: Teleperformance USA

Job Type: Full-Time

Location: Port Saint Lucie, Florida

Salary: Competitive

Teleperformance is seeking a Licensed Insurance Representative to join our dynamic team at our Port Saint Lucie location. As a crucial part of our family, you will be responsible for handling inbound and outbound customer inquiries related to healthcare insurance. This on-site role offers a collaborative and engaging environment where you will have the opportunity to interact with diverse individuals, making each day unique and rewarding.


  • Handle various customer inquiries promptly and effectively.
  • Provide exceptional customer service through attentive listening.
  • Maintain confidentiality of customer information with sensitivity.
  • Strive to resolve issues during the first interaction by being proactive and understanding.
  • Communicate effectively with customers, focusing on retention when necessary.
  • Assist customers in selecting appropriate insurance plans based on their needs.
  • Handle delicate situations concerning healthcare requirements and planning.


  • Prior experience in customer service preferred.
  • Minimum 25 words per minute typing speed.
  • High School diploma or GED equivalent.
  • Proficient with desktop computer systems.
  • Hold a valid Life & Health Insurance License in your home state.
  • Strong problem-solving and communication skills.
  • Ability to navigate Windows operating systems.
  • Organizational and prioritization skills.
  • Active Personal Lines License.


  • Paid Training.
  • Competitive Salary.
  • Full Benefits Package (Medical, Dental, Vision, 401k, etc.).
  • Paid Time Off.
  • Employee Wellness Programs.

If you are a fearless individual who strives for excellence, we invite you to join our team and deliver the best service possible. Apply now to be part of the Teleperformance family and experience a workplace that values your well-being and fosters a culture of inclusion and diversity. Teleperformance is proud to be an Equal Opportunity Employer.