- Southwest Center for HIV AIDS INC
- Phoenix, AZ
- 02-20-2024
Job Description
We are looking for a dedicated Medical Assistant Lead to join Southwest Center for HIV AIDS INC. As a Lead Medical Assistant, you will play a key role in providing compassionate and inclusive care to our patients, especially those from diverse communities such as people of color, LGBTQIA2S+ individuals, and individuals affected by HIV. Your responsibilities will include training and supporting the Medical Assistant team, ensuring smooth clinic operations, and maintaining a welcoming environment for patients.
Responsibilities
- Review and update patient records before appointments.
- Assist in prioritizing and resolving challenges with critical thinking skills.
- Train and mentor new and established staff.
- Ensure efficient patient flow and clinical operations.
- Handle patient-related tasks like vital signs, specimen management, and specimen processing.
- Provide educational services on HIV and STIs.
- Perform miscellaneous duties to support clinic operations.
- Monitor inventory and order supplies as needed.
- Collaborate with the Clinic Operations Manager on process improvements.
- Participate in audits and quality control activities.
Requirements
- High School diploma and Certificate or Diploma in medical assisting.
- 3+ years of Medical Assistant experience.
- Cultural competency to serve diverse communities.
- Proficiency in Microsoft Office and EHR software.
- Strong organizational and problem-solving skills.
- Ability to work independently and collaboratively.
Preferred Qualifications
- Experience with EClinicalWorks (ECW).
- Bilingual in Spanish and English.
Benefits
- 200 hours of PTO per year.
- Up to 13 paid holidays per year.
- Medical, dental, and vision insurance.
- Short-term and long-term disability insurance.
- YMCA Gym and Programs Discount.
- Retirement savings.