Medical Assistant Lead

Job Description

We are looking for a dedicated Medical Assistant Lead to join Southwest Center for HIV AIDS INC. As a Lead Medical Assistant, you will play a key role in providing compassionate and inclusive care to our patients, especially those from diverse communities such as people of color, LGBTQIA2S+ individuals, and individuals affected by HIV. Your responsibilities will include training and supporting the Medical Assistant team, ensuring smooth clinic operations, and maintaining a welcoming environment for patients.

Responsibilities

• Review and update patient records before appointments.
• Assist in prioritizing and resolving challenges with critical thinking skills.
• Train and mentor new and established staff.
• Ensure efficient patient flow and clinical operations.
• Handle patient-related tasks like vital signs, specimen management, and specimen processing.
• Provide educational services on HIV and STIs.
• Perform miscellaneous duties to support clinic operations.
• Monitor inventory and order supplies as needed.
• Collaborate with the Clinic Operations Manager on process improvements.
• Participate in audits and quality control activities.

Requirements

• High School diploma and Certificate or Diploma in medical assisting.
• 3+ years of Medical Assistant experience.
• Cultural competency to serve diverse communities.
• Proficiency in Microsoft Office and EHR software.
• Strong organizational and problem-solving skills.
• Ability to work independently and collaboratively.

Preferred Qualifications

• Experience with EClinicalWorks (ECW).
• Bilingual in Spanish and English.

Benefits

• 200 hours of PTO per year.
• Up to 13 paid holidays per year.
• Medical, dental, and vision insurance.
• Short-term and long-term disability insurance.
• YMCA Gym and Programs Discount.
• Retirement savings.