Patient Care Coordinator

Job Description

Are you a compassionate and detail-oriented individual looking to make a difference in patient care? Join the New England College of Optometry as a Patient Care Coordinator in our Boston Clinic. As a Patient Care Coordinator, you will play a vital role in providing exceptional customer service to our patients, managing appointments, and ensuring smooth clinic operations.

Responsibilities

• Answer incoming calls and check-in patients with professionalism and courtesy.
• Schedule appointments and follow up with patients regarding billing and insurance.
• Maintain patient records and ensure HIPAA compliance.
• Collaborate with the team to provide culturally competent care.
• Assist with various administrative tasks to support the clinic's operations.

Requirements

• Minimum of one year experience in customer service, preferably in a healthcare setting.
• Proficiency in Spanish or Creole is a plus.
• Strong interpersonal and communication skills.
• High school diploma required.
• Ability to use technology effectively and handle various administrative tasks.

Benefits

• Competitive hourly wage: $23.
• Health and wellness benefits.
• Dental and vision coverage.
• Generous paid time off and holidays.
• Employer contribution to retirement plan.

NECO is an Equal Opportunity employer. If you are a caring individual with exceptional customer service skills, apply now to join our team and contribute to the delivery of quality eye care services.