Relationship Manager

  • KETER ENVIRONMENTAL SERVICES LLC
  • Indianapolis, IN
  • time-alarm-solid 03-07-2024

Job Description

Join our team at KETER ENVIRONMENTAL SERVICES LLC as a Relationship Manager where you will play a vital role in driving revenue from existing accounts. As a Relationship Manager, you will be responsible for managing a portfolio of corporate clients, ensuring client satisfaction, and exploring opportunities for growth. Collaboration across various departments is essential to deliver excellence in service and support the client's sustainability goals.

Responsibilities

  • Act as the primary point of contact for client needs and concerns, owning the overall customer experience.
  • Administer Account Plans with key corporate contacts, understanding client priorities and contractual requirements.
  • Facilitate corporate initiatives, provide reporting, and conduct reviews highlighting key information with clients.
  • Advocate for clients internally, resolve escalated issues, and ensure effective communication.
  • Collaborate with customers and internal teams to implement new sites, analyze financial performance, and drive revenue growth.
  • Stay informed about industry changes, innovate recycling and sustainability strategies, and drive upselling opportunities.

Qualifications

  • Bachelor’s degree preferred or equivalent professional experience.
  • 5-7 years of sales or account management experience.
  • Analytical mindset, excellent organizational skills, and proficiency in customer relationship management software.

Work Conditions

Home office environment, moderate noise levels, occasional travel required.

Compensation

Yearly Salary: $59,200 - $84,000.