- TRI-K Industries
- Denville, NJ
- 03-01-2024
Job Description
About TRI-K Industries: Since 1974, TRI-K Industries, Inc. has been a leading manufacturer of specialty ingredients for the cosmetics industry. TRI-K is known for its innovative concepts and products, specializing in cosmetic proteins, peptides, natural actives, and more. As part of the Galaxy Group, TRI-K operates globally and maintains a competitive edge by combining consumer trends with cutting-edge technologies.
Role Summary: The Technical Service and Regulatory Specialist at TRI-K Industries is responsible for answering customer technical inquiries, assisting in resolving quality complaints, and preparing regulatory documents for submission to global authorities. Collaborating with various internal teams, the Specialist ensures compliance with regulations and aligns with the company's strategic objectives.
Responsibilities:
- Respond to customer inquiries and provide necessary information
- Support sales and marketing teams with technical queries
- Create and maintain technical documents for products
- Handle quality complaint/resolution processes
- Monitor regulatory changes and update product documentation accordingly
- Evaluate competitive products and vendors
- Code customer forms and questionnaires
- Track customer information requests
- Assist with marketing materials and trade show requests
- Collaborate with various teams to ensure global compliance and consistent messaging
- Travel to warehouses and attend regulatory meetings when required
Requirements:
Competencies: Analytical, problem-solving, interpersonal, oral and written communication, quality management, adaptability, dependability, initiative, innovation, planning/organizing, professionalism, safety and security.
Qualifications: Bachelor's degree in science; Minimum 1 year of related experience; Strong language, math, reasoning, and computer skills.
Benefits:
- Medical coverage
- Dental benefits
- 401(k) plan
- Vision care
- Paid Time Off
- Life insurance
- Additional programs and plans
TRI-K Industries is an equal opportunity employer that values diversity in the workforce. Hiring decisions are based on qualifications and business needs.