Customer Service and Stock Specialist

Job Description

We are looking for a Customer Service and Stock Specialist to join our team at Aldi. As a vital part of the store, you will play a key role in enhancing the customer shopping experience through exceptional customer service and efficient stock management.

Responsibilities

• Process customer purchases, maintain a clean store environment, and neatly stock shelves.
• Provide outstanding customer service, assist shoppers, and collaborate effectively with team members.
• Report product issues, manage inventory counts, and follow cash handling procedures.
• Adhere to company policies, ensure document security, and perform assigned tasks professionally.

Qualifications

• Minimum age requirement: 18 years.
• Ability to deliver prompt and courteous customer service.
• Proficiency in operating cash registers and store equipment.
• Capable of interpreting and applying company policies and procedures.
• Excellent communication skills, attention to detail, and ability to work both independently and in a team.

Education and Experience

• High School Diploma or equivalent preferred.
• Prior retail experience is advantageous.
• Combination of education and relevant experience considered.

Benefits

• Competitive wages and benefits package.
• Comprehensive healthcare coverage, including medical, dental, and vision insurance.
• Generous vacation time, paid holidays, and paid parental/caregiver leave.
• Several insurance options, including disability, life, and AD&D.