Customer Service and Stock Specialist

  • Aldi
  • Germantown, MD
  • time-alarm-solid 05-13-2024

Job Description

We are hiring a Customer Service and Stock Specialist to join our team at Aldi. As a valued member of our staff, you will play a crucial role in providing exceptional customer service and ensuring the store is well-organized and stocked. This is a full-time position with an average of 32-40 hours per week and a starting wage of $19.00 per hour.

Responsibilities

  • Demonstrate the Mindsets, ALDI Acts Competencies, and Professional Skills (M.A.P.) outlined for the role.
  • Process customer purchases, stock shelves, and maintain merchandise displays.
  • Provide outstanding customer service and assist shoppers.
  • Collaborate with team members and communicate effectively with management.
  • Offer feedback on products, inventory, and operational issues.
  • Participate in inventory counts and ensure accuracy.
  • Adhere to cash policies to minimize losses and follow company procedures.

Qualifications

  • 18 years of age or older.
  • Ability to provide prompt and courteous customer service.
  • Efficient operation of cash registers and store equipment.
  • Proficiency in general cleaning duties and following company policies.
  • Excellent communication skills and ability to work independently or in a team.
  • Organizational skills, attention to detail, and multitasking capabilities.
  • Meet state and local requirements for handling alcoholic beverages.

Education and Experience

  • High School Diploma or equivalent preferred.
  • Prior retail work experience is an advantage.
  • A combination of education and experience providing equivalent knowledge.

Benefits

We offer competitive wages and benefits, including a 401(k) plan, matching contributions, insurance coverage, paid time off, parental leave, disability insurance, and more. Eligible employees also receive additional perks such as discounts through the PerkSpot National Discount Program. Join us at Aldi, where we are committed to equal opportunity employment for all.