Customer Service and Stock Specialist

  • Aldi
  • Sheboygan, WI
  • time-alarm-solid 05-06-2024

Job Description

We are seeking a dedicated Customer Service and Stock Specialist to join our team at Aldi. As a crucial member of our store operations, you will be responsible for merchandising, stocking products, cashiering, and ensuring a clean and welcoming environment for our customers. By providing exceptional customer service and working collaboratively with the ALDI team, you will play a vital role in enhancing the shopping experience for our customers.

Position Details

  • Position Type: Full-Time
  • Average Hours: 32-40 hours per week
  • Starting Wage: $16.50 per hour

Duties and Responsibilities

  • Demonstrate the Mindsets, ALDI Acts Competencies, and Professional Skills (M.A.P.) required for the role.
  • Process customer purchases, maintain cleanliness, and organize product displays.
  • Provide exceptional customer service and assist shoppers during their visit.
  • Collaborate with team members and effectively communicate with store management.
  • Offer feedback on products, inventory, and store issues.
  • Participate in inventory management following company guidelines.
  • Adhere to cash handling policies to ensure security and minimize losses.
  • Follow established company policies with a focus on confidentiality and security.
  • Perform other duties as assigned.

Requirements

  • Must be 18 years or older to be employed at ALDI.
  • Ability to provide prompt and courteous customer service.
  • Efficient and accurate operation of a cash register.
  • Safe handling of equipment including hand jacks, floor scrubbers, and balers.
  • Ability to maintain store cleanliness and follow company standards.
  • Excellent communication skills, both verbal and written.
  • Capability to work independently and within a team environment.
  • Strong organizational skills, attention to detail, and ability to multitask.
  • Meet state and local requirements for handling alcoholic beverages if applicable.

Education and Experience

  • High School Diploma or equivalent preferred.
  • Prior retail work experience is a plus.
  • Equivalent combination of education and experience will be considered.

Benefits

ALDI offers competitive wages and benefits, including a 401(k) plan, employee assistance program, and a national discount program. Eligible employees receive medical, dental, vision insurance, vacation time, parental leave, and other valuable benefits. Visit our website to explore the full range of benefits we offer.

ALDI is an Equal Opportunity Employer committed to diversity and inclusion in the workplace.