Customer Service and Stock Specialist

Job Description

We are looking for a Customer Service and Stock Specialist to join our team at Aldi. In this role, you will be responsible for ensuring the store is well-organized, assisting customers, and maintaining a high level of customer service. Join us in creating an exceptional shopping experience for our customers!

Responsibilities

• Process customer purchases and maintain cleanliness in the store.
• Stock shelves and merchandise displays neatly.
• Provide exceptional customer service and assist customers during their shopping experience.
• Collaborate with team members and communicate effectively with store management.
• Give feedback on products, inventory, and any issues to store management.
• Participate in store inventory counts and ensure inventory accuracy.
• Adhere to cash policies to minimize losses.
• Comply with company policies and uphold document security and confidentiality.
• Perform other assigned duties as necessary.

Qualifications

• Must be 18 years of age or older.
• Ability to provide prompt and courteous customer service.
• Efficient operation of a cash register and store equipment.
• Capable of performing general cleaning duties and following company standards.
• Excellent communication skills.
• Ability to work independently and in a team environment.
• Organized, detail-oriented, and able to multitask effectively.
• Meet all state and local requirements for handling and selling alcoholic beverages.

Education and Experience

• High School Diploma or equivalent preferred.
• Previous retail experience is beneficial.
• Equivalent combination of education and experience is acceptable.

Benefits

• Competitive wages and benefits.
• 401(k) Plan with company matching contributions.
• Employee Assistance Program (EAP) and PerkSpot National Discount Program.
• Medical, Prescription, Dental & Vision Insurance.
• Generous Vacation Time, Paid Parental Leave, and Caregiver Leave.
• Short and Long-Term Disability Insurance, Life, and AD&D Insurance.