Customer Service Associate

  • Avis Budget Group
  • Grand Rapids, MI
  • time-alarm-solid 04-23-2024

Job Description

We are hiring Customer Service Associates to join our expanding team at Avis Budget Group. As a valued member of our enterprise, you will play a crucial role in ensuring customer satisfaction by assisting with the return process of rental cars. This includes engaging with customers, documenting vehicle details, and providing exceptional service throughout.

Responsibilities

  • Assist customers with the return process of rental vehicles.
  • Interact with customers in a friendly and professional manner.
  • Record vehicle information accurately in our system.
  • Ensure excellent customer service at all times.

Requirements

  • High School Diploma or equivalent.
  • Valid Driver’s License.
  • Basic computer skills for data entry.
  • Effective verbal communication abilities.
  • Flexibility to work various shifts and outdoors.
  • Prior retail customer service experience is a plus.

Benefits

  • Bi-weekly pay.
  • Comprehensive on-the-job training.
  • Paid time off.
  • Medical, dental, and insurance options.
  • 401k retirement benefits.
  • Employee discounts on car rentals and purchases.