Customer Service Representative - Grand Rapids

  • Avis Budget Group
  • Grand Rapids, MI
  • time-alarm-solid 04-23-2024

Job Description

We are looking for a dedicated Customer Service Representative to join our team at Avis Budget Group in Grand Rapids. As a vital part of our enterprise, you will play a key role in ensuring our customers have a positive experience during the return process of their rental cars.

Responsibilities

  • Assist customers with the return of their rental vehicles, including greeting, documenting key information, mileage, and vehicle condition.
  • Check-in vehicles accurately into our system while delivering exceptional customer service.

Perks

  • Bi-weekly pay.
  • Comprehensive on-the-job training to develop professional skills.
  • Paid time off.
  • Medical, dental, and other insurance benefits.
  • Contribute to a tax-free benefit for public transportation or parking expenses.
  • Retirement benefits (401k).
  • Employee discounts on car rentals and purchases.

Requirements

  • High School Diploma or equivalent.
  • Valid Driver’s License.
  • Basic computer skills, including typing and data entry.
  • Effective verbal communication skills.
  • Willingness to work outdoors and in shifts.
  • Previous retail customer service experience is a plus.

About Us

Avis Budget Group is a global leader in mobility solutions, encompassing renowned brands like Avis, Budget & Budget Truck, and Zipcar. Join us in our mission to shape the future of the industry with over 70 years of experience and a vast international presence.