Sales Consultant

Job Description: Sales Consultant

Company: Taylor - Service Experts

Overview
Residential Sales Consultant
Reports To: Sales Manager or General Manager
Status: Full-time, Regular position
Category: Sales
Location Name: Taylor Heating
Location Address: 1775 Buffalo Rd, Rochester, NY, 14624
Pay: 8 Weeks of Training Pay, After Training Period Ends, Commission Only

Join the team of experts and realize your true potential!

Why You Should Join the Service Experts Team: Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support, and an opportunity for unlimited professional growth. Join us, and become an EXPERT!

Position Summary:

The Residential Sales Consultant is an outside sales position responsible for developing and closing residential sales and services opportunities through customer education and presentations, using traditional lead-generation techniques as well as internal lead pipelines.

Key Responsibilities

• Present comfort options of residential HVAC and water heater products and services to new and established customers.
• Bolster the customer experience through a consultative sales approach focused on customer retention and satisfaction.
• Create relationships with prospective customers and referrals as well as initiating calls to generate sales.
• Work collaboratively with technical team members onsite to promote and ensure a 100% customer satisfaction experience.
• Remain up-to-date on the latest industry trends, service methods, systems, and technology available within the market and the business.

Desired Skills and Qualifications

• At least a High school degree or GED. A Bachelor’s degree or related professional sales certifications preferred.
• Prior sales experience, with a preference for experience with direct selling to consumers.
• Strong selling and business-development skills.
• A demonstrated ability to effectively communicate concepts to a variety of audiences.
• Demonstrated commitment to the delivery of high-quality, customer-focused service.
• Excellent interpersonal skills with a demonstrated ability to understand customer concerns and translate that into business solutions the business can offer.
• Valid driver’s license with acceptable driving record.
• Ability to consistently demonstrate a positive attendance record.
• Available to work flexible hours and on-call shifts as needed.
• Ability to meet physical demands - climb ladders and/or attic stairs, maneuver in attics, basements, and crawl spaces to access HVAC units, to assess customer requirements and take measurements.